We are here to assist you!

Feel free to contact us if you want to ask a question about your rights as a consumer or would like to submit a complaint against a foreign trader situated in one of the European Member States, Norway and Iceland. One of our experts will assist you as soon as possible. This service is completely free of charge.

Please use the contact form to submit questions to the European Consumer Centre Malta. Our experts will contact you for personal advice and useful information.

Please use this form to submit your complaint about a cross-border purchase within the EU. Our experts will contact you to help resolve complaint.



You can also contact us by sending the required information by post or you may also pay us a visit at the address below:


‘Consumer House’,
No. 47A, South Str. Valletta
VLT 1101 Malta

Opening Hours​

Winter from 07.30 to 14.30
Summer from 07.30 to 12.30

Are you satisfied?