50 years of consumer legislation
For the past 50 years, EU consumer rights have been protecting and empowering Europeans everywhere. Starting from the premise that people should be protected when using goods or services, over the past five decades the EU has put in place a robust set of policies and rules to ensure strong rights for consumers. Each of […]
ECC Net Malta Newsletter issue 6 December 2022
Shopping online safely – leaflet
Skontijiet u offerti speċjali tal-Black Friday In-Nazzjon – 07/11/2022
Article In-Nazzjon 15 August 2022 Luggage Issues
Select ECC Net Malta Newsletter Issue 5 October 2022
World Tourism Day 2022: When your holiday becomes more expensive than expected – Watch out for (hidden) additional costs
Today we celebrate World Tourism Day. For this occasion, ECC Malta would like to share some tips on how to prevent financial surprises when planning your well-deserved holiday break. Hidden extra charges can be very annoying, especially when you have a limited budget and have not planned these additional costs. Below we have listed the […]
Article L-Orizzont 19/09/2022 How to shop online safely
Link to satisfaction survey and newsletter subscription
Link to satisfaction survey: EN: https://forms.office.com/r/eGiYydc9AX MT: https://forms.office.com/r/WQPxaSMBX5 Link to subscribing to newsletter: https://forms.office.com/pagehttps://forms.office.com/Pages/ResponsePage.aspx?id=9dnNNLhdvEmsugH2XMpoDQuFSETYZ49OpFjwSwMXW8ZUNEdYNzZRTDg3ODA5V1VNMVVIVU1JRTMzSC4u
ECC received 51% more cross-border complaints in 2020
Record number of consumer complaints In 2020, consumers raised at least 4,480 queries about their rights in the EU. In addition, they lodged 3,141 complaints about European businesses. That is 51.4% more than in 2019 (2,074 complaints). Almost 62% of those complaints were submitted by Belgian consumers and were about Dutch businesses. Most complaints from […]