The European Consumer Centres Network (ECC-Net) was created by the European Commission in 2005. There is one European Consumer Centre in each member state of the European Union as well as in Norway and Iceland, that is 30 ECCs in total. They offer free assistance and advice to consumers.
The network definitely aims at more trust of the consumers in the internal market: Providing free information and assistance to consumers in cases of cross-border conflicts should create incentives to take advantage of the new opportunities offered by the European market. You can find the list of all European Consumer Centres in our overview.
Please click on your country for further information.
The ECC-Net also cooperates with the International Consumer Centre in the UK.
77694 Kehl (DE)
Phone: +49 78 51 991 480
EUROPEAN CONSUMER CENTRE ITALY / CENTRO EUROPEO CONSUMATORI
Via G.M. Lancisi n.25
Phone: +39 (0) 6 44 23 80 90
European Consumer Centre Italy (Bolzano office)
Brennerstraße 3 (2. Stock)
39100 Bolzano, Italy
Phone: +39 (0) 471 98 09 39