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Austria: 48.216038, 16.378984
Belgium: 50.503887, 4.469936
Bulgaria: 42.733883, 25.485830
Cyprus: 35.126413, 33.429859
Czech republic: 49.817492, 15.472962
Denmark: 56.263920, 9.501785
Estonia: 58.595272, 25.013607
Finland: 61.924110, 25.748151
France: 46.227638, 2.213749
Germany: 51.165691, 10.451526
Greece: 39.074208, 21.824312
Hungary: 47.162494, 19.503304
Iceland: 64.963051, -19.020835
Ireland: 53.412910, -8.243890
Italy: 41.871940, 12.567380
Latvia: 56.879635, 24.603189
Liechtenstein: 47.166000, 9.555373
Lithuania: 55.169438, 23.881275
Malta: 35.937496, 14.375416
Norway: 60.472024, 8.468946
Poland: 51.919438, 19.145136
Portugal: 39.399872, -8.224454
Romania: 45.943161, 24.966760
Slovakia: 48.669026, 19.699024
Slovenia: 46.151241, 14.995463
Spain: 40.463667, -3.749220
Sweden: 60.128161, 18.643501
The Netherlands: 52.132633, 5.291266
United Kingdom: 55.378051, -3.435973
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Austria


Body designated (for providing information to customers) 

Europäisches Verbraucherzentrum Österreich
(European Consumer Centre Austria)
Mariahilfer Straße 81
A-1060 Wien
Tel: 0043 1 588 77-334 or 342
Fax: 0043 1 588 77-71
E-mail: info@europakonsument.at
http://www.europakonsument.at



Body designated (for providing information to businesses)

Wirtschaftskammer Österreich
(Austrian Federal Economic Chamber)
Wiedner Hauptstraße 63
A-1045 Wien
Tel: +43 (0) 5 90 900 - 4356
Fax: +43 (0) 5 90 900 - 114356
E-mail: euroinfo@wko.at
http://wko.at/eu


Austria
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Belgium


Body designated (for providing information to businesses) 

SPF Economie, PME, Classes moyennes et Energie
(DG Contrôle et Médiation - Coopération internationale)
WTC III, Boulevard Simon Bolivar, 30
1000 Bruxelles
Tél. : +32 (0) 800 120 33
Fax : +32 (0) 800 120 33
E-mail: CONSUMER21SERVICES@economie.fgov.be
http://economie.fgov.be/



Body designated (for providing information to businesses)

SPF Economie, PME, Classes moyennes et Energie
(DG Contrôle et Médiation - Coopération internationale)
WTC III, Boulevard Simon Bolivar, 30
1000 Bruxelles
Tél. : +32 (0) 800 120 33
Fax : +32 (0) 800 120 33
E-mail: BUSINESS21SERVICES@economie.fgov.be
http://economie.fgov.be/


Belgium
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Bulgaria
Body designated

Point of Single Contact in cooperation with the European
Consumer Centre
(European Consumer Centre – Bulgaria)
14 Bacho Kiro Str.
1000 Sofia
Tel: +359 2 986 7672
Fax: +359 2 987 5508
E-mail: ecc.bulgaria@kzp.bg
http://ecc.kzp.bg/

Bulgaria
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Cyprus


Body designated (for providing information to customers) 

European Consumer Centre (Cyprus) (ECC-Net)
6, Andrea Araouzou str.
1421 Nicosia, Cyprus
Tel.: 357 22 867167
Fax: 357 22 375120
E-mail: Click here
http://www.ecccyprus.org



Body designated (for providing information to businesses)

Point of Single Contact Cyprus
(Ministry of Commerce, Industry and Tourism)
13-15, Andrea Araouzou street
1421 Nicosia, Cyprus
Tel.: 357 22 409345
Fax: 357 22 409432
Email: Click here
http://www.businessincyprus.gov.cy


Cyprus
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Czech republic


Body designated (for providing information to customers) 

(Ministry of Industry and Trade)
Politických vězňů 20
112 49 Prague 1
Tel: +420 224 852 421
Fax: +420 224 853 079
E-mail: sluzby@mpo.cz
www.mpo.cz



Body designated (for providing information to businesses)

Points of Single Contact
(Ministry of Industry and Trade)
Politických vězňů 20
112 49 Prague 1
Tel.: +420 224 852 421
Fax: +420 224 8153 079
E-mail: sluzby@mpo.cz
www.mpo.cz


Czech Republic
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Denmark


Body designated (for providing information to customers) 

Amagerfælledvej 56
2300 København S
Tel: +45 32 66 90 00
Fax: +45 32 66 91 00
E-mail: info@forbrugereuropa.dk
www.forbrugereuropa.dk



Body designated (for providing information to businesses)

Point of Single Contact
(Danish enterprise and construction authority)
Langelinje Alle 17
2100. Copenhagen Ø
Tel: 45 35 66 000
E-mail: Click here
http://www.businessindenmark.dk


Denmark
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Estonia


Body designated (for providing information to customers) 

EUROPEAN CONSUMER CENTRE ESTONIA (ECC-Net)
EUROOPA LIIDU TARBIJA NÕUSTAMISKESKUS
Kiriku 4
15071 Tallinn
Tel: 372/6201 708
Fax 372/6201 701
E-mail: Click here
http://www.consumer.ee/



Body designated (for providing information to businesses)

Ministry of Economic Affairs and Communications
Harju 11,
15072 Tallinn
Tel: 372 6256 489
Fax: 372 6256 404
E-mail: Click here
http://www.mkm.ee


Estonia
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Finland


Body designated (for providing information to customers) 

Haapaniemenkatu 4, Box 5
00531 Helsinki
Tel: +358 29 5053 198
Fax: +358 9 876 4398
E-mail: palveludirektiivi@kkv.fi
WWW: www.kkv.fi



Body designated (for providing information to businesses)

Point of Single Contact
(Consumer Agency)
Haapaniemenkatu 4, Box 5
00531 Helsinki
Tel: +358 29 5053 198
Fax: +358 9 876 4398
E-mail: palveludirektiivi@kkv.fi
WWW: www.eugo.fi


Finland
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France


Body designated (for providing information to customers) 

European Consumer Centre France (ECC-Net)
c/o Euro-Info-Verbraucher e.V. / Euro-Info-Consommateurs
Bahnhofsplatz 3
77694 Kehl
Tel: +49 7851 991 48 0
Fax: +49 7851 991 48 11
E-mail: CEC-Services@euroinfo-kehl.eu
http://www.cec-zev.eu



Body designated (for providing information to businesses)

2 rue de Viarmes
75001 Paris
Tél : +33 1 55 65 73 13
E-mail: europe@cci-paris-idf.fr
http://www.pic2europe.fr/


France
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Germany


Body designated (for providing information to customers) 

Bundesamt für Verbraucherschutz und
Lebensmittelsicherheit (Federal Office of Consumer
Protection and Food Safety)
Tel: +49 (0)30 18580 9577
E-mail: verbraucher@portal21.de
www.portal21.de



Body designated (for providing information to businesses)

Villemombler Straße 76
53123 Bonn
Tel.: +49 228 24993-0
Fax.: +49 228 24993-212
E-mail: unternehmer@portal21.de
http://www.portal21.de
Headquarters Berlin: www.gtai.com


Germany
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Greece


Body designated (for providing information to customers) 

European Consumer Centre Hellas (ECC-Net)
Alexandras Ave 144
Athens 11471
Tel: +30 2106460862
Fax: +30 2106460414
Email: anaplirotis@synigoroskatanaloti.gr
http://synigoroskatanaloti.gr



Body designated (for providing information to businesses)

National Documentation Centre (Enterprise Europe Network-
Hellas)
Zalokosta 4
Athens 10671
Tel: +30 210 3607690
Fax: +30 210 3636109
Email: mkaratzia@help-forward.gr
http://enterprise-hellas.gr / http://help-forward.gr


Greece
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Hungary


Body designated (for providing information to customers) 

H-1088 Budapest, József körút 6
Tel: +36 1 459 4832
Fax: +36 1 210 2539
E-mail: info@magyarefk.hu
Web: www.magyarefk.hu



Body designated (for providing information to businesses)

1061 Budapest, Andrássy út 12.
Tel: 36 1 472 8100
Fax: 36 1 472 8101
E-mail: info@itd.hu
www.itd.hu


Hungary
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Iceland


Body designated (for providing information to businesses) 

Borgartúni 21
105 Reykjavík
Tel: + 354 – 510 11 00
Fax: + 354 – 510 11 01
E-mail: postur@neytendastofa.is
http://www.neytendastofa.is



Body designated (for providing information to businesses)

Skuggasundi 3
150 Reykjavík
Tel: + 354 – 545 8800
Fax: + 354 – 511 1161
E-mail: postur@evr.is
http://www.evr.is


Iceland
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Ireland


Body designated (for providing information to customers) 

MACRO Centre
1 Green Street
Dublin 7
Tel: + 353 (0)1 8797647
Fax: +353 1 8734328
E-mail: info@eccireland.ie
http://www.eccireland.ie/



Body designated (for providing information to businesses)

Commerce House
Merchant's Road
Galway
Tel: +353 (0)91 563536
Fax: +353 (0)91 561963
E-mail:
www.galwaychamber.com


Ireland
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Italy


Body designated (for providing information to customers) 

Via G.M. Lancisi, 31 A - 00161 Rome
Tel: +39 (0)6 44238090
Fax: +39 (0)6 44118348
E-mail: info@ecc-netitalia.it
www.ecc-netitalia.it



Body designated (for providing information to businesses)

Unioncamere (Chambers of Commerce) trough points of single contacts:
Sallustio 21
00187 Roma-
Tel: 39 06-4704218
Fax: 39 06.4704240
http://www.impresainungiorno.it


Italy
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Latvia


Body designated (for providing information to customers) 

European Consumer Centre Latvia ECC-Net (ECC Latvia)
157 Kr.Valdemara Street, Room 228, Riga, LV-1013, Latvia
Tel: 371 6738 86 25
Fax: 371 6738 86 25
E-mail: Click here
http://www.ecc-netitalia.it



Body designated (for providing information to businesses)

Investment and Development Agency of Latvia
2 Perses Street, Riga, LV-1442, Latvia
Tel: 371 6703 94 30
Fax: 371 6703 94 31
Email: Click here
http://www.impresainungiorno.it


Latvia
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Liechtenstein


Body designated (for providing information to customers) 

Amt für Handel und Transport
(Fachbereich Konsumentenschutz,
Urheberrecht und unlauterer Wettbewerb)
Postfach 684
9490 Vaduz
Liechtenstein
Tel: ( 423) 236 69 04
Fax: ( 423) 236 69 07
E-mail: Click here
http://www.llv.li/llv-aht-home.htm



Body designated (for providing information to businesses)

Einheitlicher Ansprechpartner/ Point of Single Contact
(Stabsstelle EWR / EEA Coordination Unit)
Poststrasse 1 / Haus der Wirtschaft
FL-9494 Schaan
Tel.: +423 236 68 71
Fax: +423 236 68 89
E-mail: info@avw.llv.li
http://www.eu-go.li/


Liechtenstein
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Lithuania


Body designated (for providing information to customers) 

Europos vartotojų centras (ECC-Net)
European Consumer Centre in Lithuania
Odminių g. 12,
LT-01122 Vilnius
Tel.: 370 52650368
Fax: 370 52623123
E-mail: Click here
http://www.ecc.lt/



Body designated (for providing information to businesses)

Europos vartotojų centras (ECC-Net)
European Consumer Centre in Lithuania
Odminių g. 12,
LT-01122 Vilnius
Tel.: 370 52650368
Fax: 370 52623123
Email: Click here
http://www.ecc.lt/


Lithuania
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Malta


Body designated (for providing information to customers) 

European Consumer Centre (MALTA) (ECC-Net)
47 A, South Street,
Valletta VLT 1101
Tel: 356 2122 1901
Fax: 356 2122 1902
E-mail: Click here
http://www.eccnetmalta.gov.mt



Body designated (for providing information to businesses)

European Consumer Centre (MALTA) (ECC-Net)
47 A, South Street,
Valletta VLT 1101
Tel: 356 2122 1901
Fax: 356 2122 1902
E-mail: Click here
http://www.eccnetmalta.gov.mt


Malta
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Norway


Body designated (for providing information to businesses) 

The European Consumer Centre (ECC-Net)
Forbruker Europa
P.O. Box 4594 Nydalen
0404 Oslo
Tel: 47 23 400 500
Fax: 47 23 400 501
E-mail: Click here
http://www.forbrukereuropa.no



Body designated (for providing information to businesses)

Enterprise Europe Network
Innovation Norway
Po. box 448 - Sentrum
N-0104 Oslo Norway
Tel. 47 22 00 29 50
Fax 47 22 00 25 01
E-mail: Click here
http://www.bedriftieu.no/


Norway
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Poland


Body designated (for providing information to customers) 

Plac Trzech Krzyży 3/5
00-507 Warszawa
Tel: (+48) 22 693 50 00
E-mail:epk@mg.gov.pl
http://www.eu-go.gov.pl



Body designated (for providing information to businesses)

Plac Trzech Krzyży 3/5
00-507 Warszawa
Tel: (+48) 22 693 50 00
E-mail:epk@mg.gov.pl
http://www.eu-go.gov.pl


Poland
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Portugal


Body designated (for providing information to customers) 

Praça Duque de Saldanha, 31 – 1º
1069-013 Lisboa
Tel: 00351 213564750
Fax: 00351 213564719
Web: http://cec.consumidor.pt
E-mail: euroconsumo@dg.consumidor.pt



Body designated (for providing information to businesses)

Instituto de Apoio às Pequenas e Médias Empresas e à Inovação
IAPMEI
Estrada do Paço do Lumiar, Campus Lumiar – Ed. A
1649-038 Lisboa
Tel: 00351 213 836 000
Fax: 00351 213 836 283
Web: http://www.iapmei.pt/
E-mail: info@iapmei.pt


Portugal
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Romania
Body designated (for providing information to customers) 

European Consumer Centre Romania (ECC-Net)
Bd. Nicolae Balcescu nr. 32-34, etaj 4, ap. 16, Sector 1,
Bucharest, RO-010055,
Tel: 40-(21)-315.71.49
Fax: 40-(21)-311.02.42
E-mail: Click here
http://www.eccromania.ro

Romania
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Slovakia


Body designated (for providing information to customers) 

European Consumer Centre Slovakia (ECC-Net)
Mierová 19
SK-827 15 Bratislava 212
Tel: 421/2/4854 2016
Fax: 421/2/4854 1627
E-mail: Click here
http://www.economy.gov.sk   http://www.mhsr.sk



Body designated (for providing information to businesses)

Ministry of Economy of the Slovak Republic
Mierová 19
SK-827 15 Bratislava 212
Tel:
Fax: 421/2/4854 3818
E-mail: Click Here
http://www.economy.gov.sk   http://www.mhsr.sk


Slovakia
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Slovenia


Body designated (for providing information to customers) 

Evropski potrošniški center (European Consumer Centre
Slovenia (ECC-Net))
Frankopanska 5
1000 Ljubljana
Tel.: 386 1 432 30 35,
Fax: 386 1 433 33 71
E-mail: Click here
http://www.epc.si



Body designated (for providing information to businesses)

Obrtno-podjetniška zbornica Slovenije (Chamber of craft and small
business)
Celovška 71
p.p. 2350
1000 Ljubljana
Tel.: 386 1 583 05 09
Fax: 386 1 583 08 30
E-mail: Click Here
http://www.economy.gov.sk   http://www.mhsr.sk

Gospodarska zbornica Slovenije (Chamber of commerce and
industry)
Dimičeva 13
1504 Ljubljana
Tel.: 386 1 5898 000
Fax: 386 1 58 98 100]
E-mail: Click Here
http://www.gzs.si/eng


Slovenia
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Spain


Body designated (for providing information to customers) 

European Consumer Centre (Spain) (ECC-Net)
Instituto Nacional de Consumo
C/ Principe de Vergara, 54
28006, Madrid
Tel: 34 91 822 45 55
Fax: 34/ 91 822 45 62
E-mail: Click here
http://cec.consumo-inc.es/



Body designated (for providing information to businesses)

Ministerio de Industria, Turismo y Comercio
Dirección General de Política de la PYME
Pº de la Castellana, 160 - planta 12
28046 Madrid
Tel: 34 900 19 00 92
Fax: 34 91 349 47 76
E-mail: Click Here
http://www.ipyme.org/en-US/Contacto/Paginas/Contactenos.aspx


Spain
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Sweden


Body designated (for providing information to customers) 

The Swedish Consumer Agency (ECC-Net)
Konsument Europa
Konsumentverket
Lagergrens Gata 8
Box 48
SE-651 02 Karlstad
Tel: 46 (0)54 - 19 41 50
Fax: 46 (0)54 - 19 41 59:
E-mail: Click here
http://www.konsumenteuropa.se/



Body designated (for providing information to businesses)

The National Board of Trade
Drottninggatan 89
Box 6803
113 86 Stockholm
Tel: 46-8-690 48 00
Fax: 46-8-30 67 59
E-mail: Click Here
http://www.kommers.se/


Sweden
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The Netherlands


Body designated (for providing information to customers) 

The Consumer Authority
Consumentenautoriteit (BackOffice Consumentenautoriteit)
Wijnhaven 24
Postbus 16759
2500 BT DEN HAAG
Tel: 31 (0)70 330 59 81
Fax: 31 (0)70 330 59 89
E-mail: Click here
http://www.konsumenteuropa.se/



Body designated (for providing information to businesses)

Antwoord voor bedrijven ("Dutch Point of Single Contact")
Ministerie van Economische Zaken
Projectdirectie Eerste Lijn voor Bedrijven
Postbus 20101
2500 EC Den Haag
Tel: 31 70 3798989
E-mail: N/A
http://www.answersforbusiness.nl/contact
http://www.answersforbusiness.nl


The Netherlands
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United Kingdom


Body designated (for providing information to customers) 

The European Consumer Centre for Services
Trading Standards Institute (TSI)
1 Sylvan Court
Sylvan Way
Southfields Business Park
Basildon
Essex SS15 6TH
Tel: 44 (0)845 608 9494
E-mail: Click here
http://www.ukecc-services.net



Body designated (for providing information to businesses)

Point of Single Contact: Business Link
Department for Business, Innovation and Skills
1 Victoria Street
London SW1H 0ET
Tel: 0845 600 9 006
E-mail: Click here
http://www.businesslink.gov.uk


United Kingdom