Last updated on November 28th, 2014 at 09:33 am
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![]() | Austria Body designated (for providing information to customers) Europäisches Verbraucherzentrum Österreich (European Consumer Centre Austria) Mariahilfer Straße 81 A-1060 Wien Tel: 0043 1 588 77-334 or 342 Fax: 0043 1 588 77-71 E-mail: info@europakonsument.at http://www.europakonsument.at Body designated (for providing information to businesses) Wirtschaftskammer Österreich (Austrian Federal Economic Chamber) Wiedner Hauptstraße 63 A-1045 Wien Tel: +43 (0) 5 90 900 - 4356 Fax: +43 (0) 5 90 900 - 114356 E-mail: euroinfo@wko.at http://wko.at/eu Austria |
![]() | Belgium Body designated (for providing information to businesses) SPF Economie, PME, Classes moyennes et Energie (DG Contrôle et Médiation - Coopération internationale) WTC III, Boulevard Simon Bolivar, 30 1000 Bruxelles Tél. : +32 (0) 800 120 33 Fax : +32 (0) 800 120 33 E-mail: CONSUMER21SERVICES@economie.fgov.be http://economie.fgov.be/ Body designated (for providing information to businesses) SPF Economie, PME, Classes moyennes et Energie (DG Contrôle et Médiation - Coopération internationale) WTC III, Boulevard Simon Bolivar, 30 1000 Bruxelles Tél. : +32 (0) 800 120 33 Fax : +32 (0) 800 120 33 E-mail: BUSINESS21SERVICES@economie.fgov.be http://economie.fgov.be/ Belgium |
![]() | Bulgaria Body designated Point of Single Contact in cooperation with the European Consumer Centre (European Consumer Centre – Bulgaria) 14 Bacho Kiro Str. 1000 Sofia Tel: +359 2 986 7672 Fax: +359 2 987 5508 E-mail: ecc.bulgaria@kzp.bg http://ecc.kzp.bg/ Bulgaria |
![]() | Cyprus Body designated (for providing information to customers) European Consumer Centre (Cyprus) (ECC-Net) 6, Andrea Araouzou str. 1421 Nicosia, Cyprus Tel.: 357 22 867167 Fax: 357 22 375120 E-mail: Click here http://www.ecccyprus.org Body designated (for providing information to businesses) Point of Single Contact Cyprus (Ministry of Commerce, Industry and Tourism) 13-15, Andrea Araouzou street 1421 Nicosia, Cyprus Tel.: 357 22 409345 Fax: 357 22 409432 Email: Click here http://www.businessincyprus.gov.cy Cyprus |
![]() | Czech republic Body designated (for providing information to customers) (Ministry of Industry and Trade) Politických vězňů 20 112 49 Prague 1 Tel: +420 224 852 421 Fax: +420 224 853 079 E-mail: sluzby@mpo.cz www.mpo.cz Body designated (for providing information to businesses) Points of Single Contact (Ministry of Industry and Trade) Politických vězňů 20 112 49 Prague 1 Tel.: +420 224 852 421 Fax: +420 224 8153 079 E-mail: sluzby@mpo.cz www.mpo.cz Czech Republic |
![]() | Denmark Body designated (for providing information to customers) Amagerfælledvej 56 2300 København S Tel: +45 32 66 90 00 Fax: +45 32 66 91 00 E-mail: info@forbrugereuropa.dk www.forbrugereuropa.dk Body designated (for providing information to businesses) Point of Single Contact (Danish enterprise and construction authority) Langelinje Alle 17 2100. Copenhagen Ø Tel: 45 35 66 000 E-mail: Click here http://www.businessindenmark.dk Denmark |
![]() | Estonia Body designated (for providing information to customers) EUROPEAN CONSUMER CENTRE ESTONIA (ECC-Net) EUROOPA LIIDU TARBIJA NÕUSTAMISKESKUS Kiriku 4 15071 Tallinn Tel: 372/6201 708 Fax 372/6201 701 E-mail: Click here http://www.consumer.ee/ Body designated (for providing information to businesses) Ministry of Economic Affairs and Communications Harju 11, 15072 Tallinn Tel: 372 6256 489 Fax: 372 6256 404 E-mail: Click here http://www.mkm.ee Estonia |
![]() | Finland Body designated (for providing information to customers) Haapaniemenkatu 4, Box 5 00531 Helsinki Tel: +358 29 5053 198 Fax: +358 9 876 4398 E-mail: palveludirektiivi@kkv.fi WWW: www.kkv.fi Body designated (for providing information to businesses) Point of Single Contact (Consumer Agency) Haapaniemenkatu 4, Box 5 00531 Helsinki Tel: +358 29 5053 198 Fax: +358 9 876 4398 E-mail: palveludirektiivi@kkv.fi WWW: www.eugo.fi Finland |
![]() | France Body designated (for providing information to customers) European Consumer Centre France (ECC-Net) c/o Euro-Info-Verbraucher e.V. / Euro-Info-Consommateurs Bahnhofsplatz 3 77694 Kehl Tel: +49 7851 991 48 0 Fax: +49 7851 991 48 11 E-mail: CEC-Services@euroinfo-kehl.eu http://www.cec-zev.eu Body designated (for providing information to businesses) 2 rue de Viarmes 75001 Paris Tél : +33 1 55 65 73 13 E-mail: europe@cci-paris-idf.fr http://www.pic2europe.fr/ France |
![]() | Germany Body designated (for providing information to customers) Bundesamt für Verbraucherschutz und Lebensmittelsicherheit (Federal Office of Consumer Protection and Food Safety) Tel: +49 (0)30 18580 9577 E-mail: verbraucher@portal21.de www.portal21.de Body designated (for providing information to businesses) Villemombler Straße 76 53123 Bonn Tel.: +49 228 24993-0 Fax.: +49 228 24993-212 E-mail: unternehmer@portal21.de http://www.portal21.de Headquarters Berlin: www.gtai.com Germany |
![]() | Greece Body designated (for providing information to customers) European Consumer Centre Hellas (ECC-Net) Alexandras Ave 144 Athens 11471 Tel: +30 2106460862 Fax: +30 2106460414 Email: anaplirotis@synigoroskatanaloti.gr http://synigoroskatanaloti.gr Body designated (for providing information to businesses) National Documentation Centre (Enterprise Europe Network- Hellas) Zalokosta 4 Athens 10671 Tel: +30 210 3607690 Fax: +30 210 3636109 Email: mkaratzia@help-forward.gr http://enterprise-hellas.gr / http://help-forward.gr Greece |
![]() | Hungary Body designated (for providing information to customers) H-1088 Budapest, József körút 6 Tel: +36 1 459 4832 Fax: +36 1 210 2539 E-mail: info@magyarefk.hu Web: www.magyarefk.hu Body designated (for providing information to businesses) 1061 Budapest, Andrássy út 12. Tel: 36 1 472 8100 Fax: 36 1 472 8101 E-mail: info@itd.hu www.itd.hu Hungary |
![]() | Iceland Body designated (for providing information to businesses) Borgartúni 21 105 Reykjavík Tel: + 354 – 510 11 00 Fax: + 354 – 510 11 01 E-mail: postur@neytendastofa.is http://www.neytendastofa.is Body designated (for providing information to businesses) Skuggasundi 3 150 Reykjavík Tel: + 354 – 545 8800 Fax: + 354 – 511 1161 E-mail: postur@evr.is http://www.evr.is Iceland |
![]() | Ireland Body designated (for providing information to customers) MACRO Centre 1 Green Street Dublin 7 Tel: + 353 (0)1 8797647 Fax: +353 1 8734328 E-mail: info@eccireland.ie http://www.eccireland.ie/ Body designated (for providing information to businesses) Commerce House Merchant's Road Galway Tel: +353 (0)91 563536 Fax: +353 (0)91 561963 E-mail: www.galwaychamber.com Ireland |
![]() | Italy Body designated (for providing information to customers) Via G.M. Lancisi, 31 A - 00161 Rome Tel: +39 (0)6 44238090 Fax: +39 (0)6 44118348 E-mail: info@ecc-netitalia.it www.ecc-netitalia.it Body designated (for providing information to businesses) Unioncamere (Chambers of Commerce) trough points of single contacts: Sallustio 21 00187 Roma- Tel: 39 06-4704218 Fax: 39 06.4704240 http://www.impresainungiorno.it Italy |
![]() | Latvia Body designated (for providing information to customers) European Consumer Centre Latvia ECC-Net (ECC Latvia) 157 Kr.Valdemara Street, Room 228, Riga, LV-1013, Latvia Tel: 371 6738 86 25 Fax: 371 6738 86 25 E-mail: Click here http://www.ecc-netitalia.it Body designated (for providing information to businesses) Investment and Development Agency of Latvia 2 Perses Street, Riga, LV-1442, Latvia Tel: 371 6703 94 30 Fax: 371 6703 94 31 Email: Click here http://www.impresainungiorno.it Latvia |
![]() | Liechtenstein Body designated (for providing information to customers) Amt für Handel und Transport (Fachbereich Konsumentenschutz, Urheberrecht und unlauterer Wettbewerb) Postfach 684 9490 Vaduz Liechtenstein Tel: ( 423) 236 69 04 Fax: ( 423) 236 69 07 E-mail: Click here http://www.llv.li/llv-aht-home.htm Body designated (for providing information to businesses) Einheitlicher Ansprechpartner/ Point of Single Contact (Stabsstelle EWR / EEA Coordination Unit) Poststrasse 1 / Haus der Wirtschaft FL-9494 Schaan Tel.: +423 236 68 71 Fax: +423 236 68 89 E-mail: info@avw.llv.li http://www.eu-go.li/ Liechtenstein |
![]() | Lithuania Body designated (for providing information to customers) Europos vartotojų centras (ECC-Net) European Consumer Centre in Lithuania Odminių g. 12, LT-01122 Vilnius Tel.: 370 52650368 Fax: 370 52623123 E-mail: Click here http://www.ecc.lt/ Body designated (for providing information to businesses) Europos vartotojų centras (ECC-Net) European Consumer Centre in Lithuania Odminių g. 12, LT-01122 Vilnius Tel.: 370 52650368 Fax: 370 52623123 Email: Click here http://www.ecc.lt/ Lithuania |
![]() | Malta Body designated (for providing information to customers) European Consumer Centre (MALTA) (ECC-Net) 47 A, South Street, Valletta VLT 1101 Tel: 356 2122 1901 Fax: 356 2122 1902 E-mail: Click here http://www.eccnetmalta.gov.mt Body designated (for providing information to businesses) European Consumer Centre (MALTA) (ECC-Net) 47 A, South Street, Valletta VLT 1101 Tel: 356 2122 1901 Fax: 356 2122 1902 E-mail: Click here http://www.eccnetmalta.gov.mt Malta |
![]() | Norway Body designated (for providing information to businesses) The European Consumer Centre (ECC-Net) Forbruker Europa P.O. Box 4594 Nydalen 0404 Oslo Tel: 47 23 400 500 Fax: 47 23 400 501 E-mail: Click here http://www.forbrukereuropa.no Body designated (for providing information to businesses) Enterprise Europe Network Innovation Norway Po. box 448 - Sentrum N-0104 Oslo Norway Tel. 47 22 00 29 50 Fax 47 22 00 25 01 E-mail: Click here http://www.bedriftieu.no/ Norway |
![]() | Poland Body designated (for providing information to customers) Plac Trzech Krzyży 3/5 00-507 Warszawa Tel: (+48) 22 693 50 00 E-mail:epk@mg.gov.pl http://www.eu-go.gov.pl Body designated (for providing information to businesses) Plac Trzech Krzyży 3/5 00-507 Warszawa Tel: (+48) 22 693 50 00 E-mail:epk@mg.gov.pl http://www.eu-go.gov.pl Poland |
![]() | Portugal Body designated (for providing information to customers) Praça Duque de Saldanha, 31 – 1º 1069-013 Lisboa Tel: 00351 213564750 Fax: 00351 213564719 Web: http://cec.consumidor.pt E-mail: euroconsumo@dg.consumidor.pt Body designated (for providing information to businesses) Instituto de Apoio às Pequenas e Médias Empresas e à Inovação IAPMEI Estrada do Paço do Lumiar, Campus Lumiar – Ed. A 1649-038 Lisboa Tel: 00351 213 836 000 Fax: 00351 213 836 283 Web: http://www.iapmei.pt/ E-mail: info@iapmei.pt Portugal |
![]() | Romania Body designated (for providing information to customers) European Consumer Centre Romania (ECC-Net) Bd. Nicolae Balcescu nr. 32-34, etaj 4, ap. 16, Sector 1, Bucharest, RO-010055, Tel: 40-(21)-315.71.49 Fax: 40-(21)-311.02.42 E-mail: Click here http://www.eccromania.ro Romania |
![]() | Slovakia Body designated (for providing information to customers) European Consumer Centre Slovakia (ECC-Net) Mierová 19 SK-827 15 Bratislava 212 Tel: 421/2/4854 2016 Fax: 421/2/4854 1627 E-mail: Click here http://www.economy.gov.sk http://www.mhsr.sk Body designated (for providing information to businesses) Ministry of Economy of the Slovak Republic Mierová 19 SK-827 15 Bratislava 212 Tel: Fax: 421/2/4854 3818 E-mail: Click Here http://www.economy.gov.sk http://www.mhsr.sk Slovakia |
![]() | Slovenia Body designated (for providing information to customers) Evropski potrošniški center (European Consumer Centre Slovenia (ECC-Net)) Frankopanska 5 1000 Ljubljana Tel.: 386 1 432 30 35, Fax: 386 1 433 33 71 E-mail: Click here http://www.epc.si Body designated (for providing information to businesses) Obrtno-podjetniška zbornica Slovenije (Chamber of craft and small business) Celovška 71 p.p. 2350 1000 Ljubljana Tel.: 386 1 583 05 09 Fax: 386 1 583 08 30 E-mail: Click Here http://www.economy.gov.sk http://www.mhsr.sk Gospodarska zbornica Slovenije (Chamber of commerce and industry) Dimičeva 13 1504 Ljubljana Tel.: 386 1 5898 000 Fax: 386 1 58 98 100] E-mail: Click Here http://www.gzs.si/eng Slovenia |
![]() | Spain Body designated (for providing information to customers) European Consumer Centre (Spain) (ECC-Net) Instituto Nacional de Consumo C/ Principe de Vergara, 54 28006, Madrid Tel: 34 91 822 45 55 Fax: 34/ 91 822 45 62 E-mail: Click here http://cec.consumo-inc.es/ Body designated (for providing information to businesses) Ministerio de Industria, Turismo y Comercio Dirección General de Política de la PYME Pº de la Castellana, 160 - planta 12 28046 Madrid Tel: 34 900 19 00 92 Fax: 34 91 349 47 76 E-mail: Click Here http://www.ipyme.org/en-US/Contacto/Paginas/Contactenos.aspx Spain |
![]() | Sweden Body designated (for providing information to customers) The Swedish Consumer Agency (ECC-Net) Konsument Europa Konsumentverket Lagergrens Gata 8 Box 48 SE-651 02 Karlstad Tel: 46 (0)54 - 19 41 50 Fax: 46 (0)54 - 19 41 59: E-mail: Click here http://www.konsumenteuropa.se/ Body designated (for providing information to businesses) The National Board of Trade Drottninggatan 89 Box 6803 113 86 Stockholm Tel: 46-8-690 48 00 Fax: 46-8-30 67 59 E-mail: Click Here http://www.kommers.se/ Sweden |
![]() | The Netherlands Body designated (for providing information to customers) The Consumer Authority Consumentenautoriteit (BackOffice Consumentenautoriteit) Wijnhaven 24 Postbus 16759 2500 BT DEN HAAG Tel: 31 (0)70 330 59 81 Fax: 31 (0)70 330 59 89 E-mail: Click here http://www.konsumenteuropa.se/ Body designated (for providing information to businesses) Antwoord voor bedrijven ("Dutch Point of Single Contact") Ministerie van Economische Zaken Projectdirectie Eerste Lijn voor Bedrijven Postbus 20101 2500 EC Den Haag Tel: 31 70 3798989 E-mail: N/A http://www.answersforbusiness.nl/contact http://www.answersforbusiness.nl The Netherlands |
![]() | United Kingdom Body designated (for providing information to customers) The European Consumer Centre for Services Trading Standards Institute (TSI) 1 Sylvan Court Sylvan Way Southfields Business Park Basildon Essex SS15 6TH Tel: 44 (0)845 608 9494 E-mail: Click here http://www.ukecc-services.net Body designated (for providing information to businesses) Point of Single Contact: Business Link Department for Business, Innovation and Skills 1 Victoria Street London SW1H 0ET Tel: 0845 600 9 006 E-mail: Click here http://www.businesslink.gov.uk United Kingdom |