Directive 2006/123/EC of the European Parliament and of the Council of 12 December 2006 on services in the internal market, better known as the “Services Directive”, aims to remove barriers to the free movement of services in the European Union. Furthermore the Directive strengthens the rights of recipients of services, whether they are consumers or businesses.
ECC Malta is the designated information point for service recipients, who are consumers, for the purposes of the Services Directive.
What this means is that ECC Malta is to provide information to service recipients on legal requirements applicable to service activities in other Member States and also on available means of redress and contact details of organisations which can provide assistance. In order to provide this information ECC Malta co-operates with other service information points in other EU Member States as well as a number of competent authorities in Malta in order to obtain and be able to provide the relevant information to consumers.