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Cross Border Market Surveillance LVD-ADCO Luminaires 2006
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Air Passenger Rights: Consumer Complaints 2006
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Got what you ordered? – Conference Report E-commerce Trustmarks in Europe
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The European Online Marketplace: Consumer Complaints 2007
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Classification of hotel establishments within the EU
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The European Online Marketplace: Consumer Complaints 2008 - 2009
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Online Cross-Border Mystery shopping – State of the e-Union
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ECC-Net Study on Airlines’ Currency & Payment Card Fees
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The European Online Marketplace Consumer complaints 2010 - 2011
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ECC-Net European Small Claims Procedure Report