Timeshares, holiday clubs, leisure credits, bonus weeks and vouchers are just some of the offers you might have seen when planning your holidays or at nice and sunny resorts. The ins and outs of these long term holiday engagements can be hard to understand and lead you to take decisions that will be difficult to […]
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Commission works with European consumer authorities to better enforce consumer rights in the car rental sector
Brussels, 13 July 2015
Today, five major car rental companies have agreed to significantly review how they deal with consumers thanks to a joint action from the European Commission and national enforcement authorities. Citizens will benefit from more clarity on […]
There are lots of difficult situations any traveller may encounter during a journey abroad. Picking up a rental car that is more expensive than agreed, finding out that a hotel room booked from home is unavailable, buying an item that becomes defective shortly afterwards: we’ve seen it all happen, haven’t we? Thanks to ECC-Net: Travel […]
2015 marks the 10 years anniversary of the network of European Consumer Centres (the ECC- Net) established in all 28 Member States of the European Union, Norway and Iceland and co-funded by the EU consumer Programme. Over the last 10 years, ECCs received more than 650,000 requests for information about their EU consumer rights – […]
Building Bridges: Eurovision Song Contest in Vienna
Tips of ECC Austria regarding arrival, accommodation and tickets
13.05.2015 | Travelling In Austria
There are only a few days left before Eurovision Song Contest (ESC) starts in Vienna. Preparations began weeks ago and fans already celebrated the first parties under this year’s motto “Building Bridges”.
But not only for Austrian fans the musical event […]
European Commission – PRESS RELEASES – //
European Commission – Press release
Digital Single Market Strategy: European Commission agrees areas for action
Brussels, 25 March 2015
Digital technology is part of everyday life. From studying to watching films, buying or selling online to connecting with friends or your doctor – the internet is a goldmine of digital opportunities. But […]
The EU legal guarantee allows consumers to request, normally within 2 years of purchase, repair or replacement of defective goods, or in some cases a refund. It is mandatory and to be provided at no extra cost by the seller. However, commercial warranties offered against payment are becoming more and more common. But are they […]
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European Commission – Press release
Brussels, 24 February 2015
There are plenty of digital opportunities waiting to be unlocked to benefit European citizens and companies. From shopping or studying online, to paying bills or using public services over the Internet – the Web is the answer, if the right conditions are in place. This is the […]
The consumer market scoreboard tracks how the EU market is performing for EU consumers. It tracks consumer conditions in 52 markets, accounting for around 60% of the household expenditure.
Please refer to the following link http://ec.europa.eu/consumers/consumer_evidence/consumer_scoreboards/10_edition/index_en.htm for a copy of the 10th edition of the consumer market scoreboard.
