Last updated on March 16th, 2020 at 08:02 am
Covid-19 (Coronavirus): What rights do I have when travelling?The coronavirus has now reached many European consumers and numerous consumers are contacting our Centre asking about their rights as new cases of Covid-19 (Coronavirus) are being diagnosed every day in different countries. Many travellers are uncertain whether they should start their holidays or whether they should […]
Last updated on February 26th, 2020 at 06:55 am
What is the situation after Brexit? Are there any changes for consumers?Wednesday 29 January 2020, the European Parliament approved the ‘Withdrawal Agreement’ of the United Kingdom by 621 votes in favour, 49 against and 13 abstentions. Friday 31 January was the last day for the United Kingdom as Member of the European Union.From 1 February […]
Last updated on February 26th, 2020 at 07:05 am
Press release – 31 January 2020BrusselsToday, the European Commission is publishing the results of an EU-wide screening (“sweep”) of nearly 500 e-shops selling clothing and footwear, furniture and household items, and electric appliances. This sweep was carried out by consumer protection authorities of 27 countries under the coordination of the Commission. The findings reveal that […]
Last updated on February 26th, 2020 at 07:06 am
Press release – 29 January 2020Brussels Today the European Commission adopted its 2020 Work Programme. It sets out the actions the Commission will take in 2020 to turn the Political Guidelines of President von der Leyen into tangible benefits for European citizens, businesses and society. The driving force behind this first Work Programme is to successfully […]
Last updated on February 26th, 2020 at 07:07 am
Consumers better protected as of today thanks to new powers for national consumer protection authorities and the Commission17/01/2020The European Commission welcomes the entry into application of the new EU Consumer Protection Cooperation Regulation. As of today, the new rules start to apply across the EU, building upon the already-existing cooperation mechanism. They aim to improve […]
Last updated on February 26th, 2020 at 07:14 am
Brussels, 13 January 2020European Commission – Press releaseThe European Commission today released the results of a Eurobarometer survey on passenger rights in the European Union (EU). According to the survey, 43% of EU citizens who have travelled by air, longdistance rail, coach, ship or ferry in the previous 12 months (‘travellers’) know that the EU […]
Last updated on February 26th, 2020 at 06:53 am
Press Release November 20, 2019 European Consumer Centres call for consumer interests to remain high on EU priorities:Towards more sustainable consumption in Europe and more secure trade with third countriesWith a new European Parliament and Commission, the European Consumer Centres Network (ECC-Net) organised a political debate to ensure that consumer interests remain a priority for the next […]
Last updated on February 26th, 2020 at 06:36 am
Press release11 July 2019BrusselsThe European Commission announced today that, as a result of negotiations with Airbnb, the platform has improved and fully clarified the way it presents accommodation offers to consumers, which is now in line with the standards set in EU consumer law. This follows the call from the European Commission and EU consumer […]
Last updated on February 26th, 2020 at 06:12 am
Council of the EU – Press release – 15 April 2019The EU is introducing new rules to make it easier and safer for consumers to buy and companies to sell both goods and digital content cross-border.The Council today adopted a package comprising a directive on contracts for the supply of digital content and services (Digital […]
Last updated on February 26th, 2020 at 06:01 am
Press Releases 11-01-2019 – 14:16 Citizens’ App: Europe in the palm of your hand A new mobile application, designed by the European Parliament to help citizens to discover what the EU has done, is doing and plans to do, is now available.With one eye on the upcoming European elections, the Citizens’ App enables everyone, everywhere to […]
