Last updated on April 14th, 2016 at 08:50 am

This website is part of the action 670694 — ECC-Net MT FPA which has received funding under a grant for an ECC action from the European Union’s Consumer Programme (2014-2020).


The content of this website represents the views of the author only and it is his/her sole responsibility; it cannot be considered to reflect the views of the European Commission and/or the Consumers, Health, Agriculture and Food Executive Agency or any other body of the European Union. The European Commission and the Agency do not accept any responsibility for use that may be made of the information it contains.

The European Consumer Centre Malta maintains this website to enhance public access to information about its initiatives and European Union policies in general. European Consumer Centre Malta makes every effort to maintain the accuracy of the information on this website but cannot accept responsibility for any loss or damage which may occur from use of the information.

This information is:

  • of a general nature only and is not intended to address the specific circumstances of any particular individual or entity;
  • not necessarily comprehensive, complete, accurate or up to date;
  • not professional or legal advice (if you need specific advice, you should always consult a suitably qualified professional).

European Consumer Centre Malta does not control the quality of external links. The inclusion of any company’s name within the pages of this website should not be construed as a recommendation of that company’s products and/or services.

Important Notice 

Our remit is to provide advice and assistance in consumer disputes – we have no powers to enforce legislation or investigate traders. Whilst we will co-operate with enforcement agencies, we have no influence on how they handle a case.

Please remember that the information on these pages can only provide general guidance and should not be read as a substitute for the law.

If you find anything on this website that causes concern please contact us.