Online shopping is a convenient way how you can have access to a wider choice of products whilst comparing prices all from the comfort of your own home. You as a consumer must keep in mind that shopping online or through any one of the distance means of communication does not diminish your rights. Your consumer rights when you buy online are the same and sometimes even stronger as your rights when you buy on the high street. Consumers within the EU enjoy a number of rights under European consumer legislation including the right to change your mind after making a purchase. Find out more about your rights when you shop online and how you can shop online safely.

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