Last updated on November 28th, 2014 at 12:46 pm

Goods should conform to the descriptions and specifications provided by the seller in the contract of sale and if the product purchased does not provide the functions it is reasonably expected to provide, you as a consumer are entitled to a remedy. In this regard, your rights are equally protected anywhere within the EU and you are entitled to request the seller to provide for a remedy under the relevant rules provided by means of European consumer legislation in this area.

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