josian.scicluna

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So far josian.scicluna has created 59 blog entries.

COVID-19: Recommendation on vouchers offered to passengers and travellers as an alternative to reimbursement for cancelled package travel and transport services

13 May 2020BrusselsMaking vouchers a more attractive option for consumers:Under EU rules, travellers have the right to choose between vouchers or cash reimbursement for cancelled transport tickets (plane, train, bus/coach, and ferries) or package travel. While reaffirming this right, the Commission’s recommendation aims to ensure that vouchers become a viable and more attractive alternative to […]

Tourism and transport: Commission’s guidance on how to safely resume travel and reboot Europe’s tourism in 2020 and beyond

Press release13 May 2020BrusselsToday, the Commission presents a package of guidelines and recommendations to help Member States gradually lift travel restrictions and allow tourism businesses to reopen, after months of lockdown, while respecting necessary health precautions.The Commission’s guidance aims to offer people the chance to get some well-needed rest, relaxation and fresh air. As soon as […]

Europe Day: European Consumer Centres Network records busiest month ever during Corona crisis

Press release May 6, 2020 Europe Day: European Consumer Centres Network records busiest month ever during Corona crisis This year’s Europe Day on 9th May, which commemorates the Schuman Declaration, is being overshadowed by the worldwide coronavirus pandemic. The European Consumer Centres Network (ECC-Net) senses the importance of cross-border consumer information in this crisis: It registers an unprecedented […]

COVID-19: Commission and EU consumer authorities take action against the spread of fake products online

COVID-19: Commission and EU consumer authorities take action against the spread of fake products onlineSince the start of the COVID-19 outbreak, there has been a rise in rogue traders selling false products online, which allegedly can prevent or cure the new virus. Those false claims include a number of goods such as masks, caps, and […]

Covid-19 (Coronavirus): What rights do I have when travelling?

Last updated on March 16th, 2020 at 08:02 am

Covid-19 (Coronavirus): What rights do I have when travelling?The coronavirus has now reached many European consumers and numerous consumers are contacting our Centre asking about their rights as new cases of Covid-19 (Coronavirus) are being diagnosed every day in different countries. Many travellers are uncertain whether they should start their holidays or whether they should […]

What is the situation after Brexit? Are there any changes for consumers?

Last updated on February 26th, 2020 at 06:55 am

What is the situation after Brexit? Are there any changes for consumers?Wednesday 29 January 2020, the European Parliament approved the ‘Withdrawal Agreement’ of the United Kingdom by 621 votes in favour, 49 against and 13 abstentions. Friday 31 January was the last day for the United Kingdom as Member of the European Union.From 1 February […]

Online shopping: Commission and Consumer Protection authorities urge traders to bring information policy in line with EU law

Last updated on February 26th, 2020 at 07:05 am

Press release – 31 January 2020BrusselsToday, the European Commission is publishing the results of an EU-wide screening (“sweep”) of nearly 500 e-shops selling clothing and footwear, furniture and household items, and electric appliances. This sweep was carried out by consumer protection authorities of 27 countries under the coordination of the Commission. The findings reveal that […]

European Commission 2020 Work Programme: An ambitious roadmap for a Union that strives for more

Last updated on February 26th, 2020 at 07:06 am

Press release – 29 January 2020Brussels Today the European Commission adopted its 2020 Work Programme. It sets out the actions the Commission will take in 2020 to turn the Political Guidelines of President von der Leyen into tangible benefits for European citizens, businesses and society. The driving force behind this first Work Programme is to successfully […]

Consumers better protected as of today thanks to new powers for national consumer protection authorities and the Commission

Last updated on February 26th, 2020 at 07:07 am

Consumers better protected as of today thanks to new powers for national consumer protection authorities and the Commission17/01/2020The European Commission welcomes the entry into application of the new EU Consumer Protection Cooperation Regulation. As of today, the new rules start to apply across the EU, building upon the already-existing cooperation mechanism. They aim to improve […]

Less than half of EU travellers are aware of EU Passenger Rights

Last updated on February 26th, 2020 at 07:14 am

Brussels, 13 January 2020European Commission – Press releaseThe European Commission today released the results of a Eurobarometer survey on passenger rights in the European Union (EU). According to the survey, 43% of EU citizens who have travelled by air, longdistance rail, coach, ship or ferry in the previous 12 months (‘travellers’) know that the EU […]