josian.scicluna

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So far josian.scicluna has created 65 blog entries.

Support to more than 1 million European consumers: ECC-Net celebrates 15 years of cross-border consumer protection

Last updated on November 23rd, 2020 at 08:00 am

   Press release November 20, 2020 Support to more than 1 million European consumers: ECC-Net celebrates 15 years of cross-border consumer protectionWhat to do when your flight to Poland is cancelled? When the handbag you bought in Italy is damaged? When you are caught in a subscription trap? Since its creation, the European Consumer Centres Network (ECC-Net) has […]

New Consumer Agenda: European Commission to empower consumers to become the driver of transition

Press release13 November 2020BrusselsNew Consumer Agenda: European Commission to empower consumers to become the driver of transitionToday, the European Commission launched the New Consumer Agenda to empower European consumers to play an active role in the green and digital transitions. The Agenda also addresses how to increase consumer protection and resilience during and after the […]

EU publishes guidelines to prepare for Brexit transition end

The European Commission today set out guidelines for businesses, governments and citizens to prepare for the end of the transition period, regardless of whether and what kind of deal is agreed between the EU and the U.K.“Even in case of the most ambitious future partnership … there will be far-reaching and automatic changes and consequences for citizens, […]

Press Release – Air Passenger Rights in the EU

Press releaseJuly 07 2020 Air Passenger Rights in the EUThe European Commission recently released the results of a Eurobarometer survey on passenger rights in the European Union (EU). According to the survey, 43% of EU citizens who have travelled by air, long distance rail, coach, ship or ferry in the previous 12 months (‘travellers’) know that […]

Re-open EU: Commission launches a website to safely resume travelling and tourism in the EU

Today, the Commission is launching ‘Re-open EU’, a web platform to support a safe relaunch of travelling and tourism across Europe. It will provide real-time information on borders and available means of transport and tourism services in Member States. Re-open EU will also include practical information provided by Member States on travel restrictions, public health […]

COVID-19: Recommendation on vouchers offered to passengers and travellers as an alternative to reimbursement for cancelled package travel and transport services

13 May 2020BrusselsMaking vouchers a more attractive option for consumers:Under EU rules, travellers have the right to choose between vouchers or cash reimbursement for cancelled transport tickets (plane, train, bus/coach, and ferries) or package travel. While reaffirming this right, the Commission’s recommendation aims to ensure that vouchers become a viable and more attractive alternative to […]

Tourism and transport: Commission’s guidance on how to safely resume travel and reboot Europe’s tourism in 2020 and beyond

Press release13 May 2020BrusselsToday, the Commission presents a package of guidelines and recommendations to help Member States gradually lift travel restrictions and allow tourism businesses to reopen, after months of lockdown, while respecting necessary health precautions.The Commission’s guidance aims to offer people the chance to get some well-needed rest, relaxation and fresh air. As soon as […]

Europe Day: European Consumer Centres Network records busiest month ever during Corona crisis

Press release May 6, 2020 Europe Day: European Consumer Centres Network records busiest month ever during Corona crisis This year’s Europe Day on 9th May, which commemorates the Schuman Declaration, is being overshadowed by the worldwide coronavirus pandemic. The European Consumer Centres Network (ECC-Net) senses the importance of cross-border consumer information in this crisis: It registers an unprecedented […]

COVID-19: Commission and EU consumer authorities take action against the spread of fake products online

COVID-19: Commission and EU consumer authorities take action against the spread of fake products onlineSince the start of the COVID-19 outbreak, there has been a rise in rogue traders selling false products online, which allegedly can prevent or cure the new virus. Those false claims include a number of goods such as masks, caps, and […]

Covid-19 (Coronavirus): What rights do I have when travelling?

Last updated on March 16th, 2020 at 08:02 am

Covid-19 (Coronavirus): What rights do I have when travelling?The coronavirus has now reached many European consumers and numerous consumers are contacting our Centre asking about their rights as new cases of Covid-19 (Coronavirus) are being diagnosed every day in different countries. Many travellers are uncertain whether they should start their holidays or whether they should […]