Monthly Archives: May 2020

COVID-19: Recommendation on vouchers offered to passengers and travellers as an alternative to reimbursement for cancelled package travel and transport services

13 May 2020BrusselsMaking vouchers a more attractive option for consumers:Under EU rules, travellers have the right to choose between vouchers or cash reimbursement for cancelled transport tickets (plane, train, bus/coach, and ferries) or package travel. While reaffirming this right, the Commission’s recommendation aims to ensure that vouchers become a viable and more attractive alternative to […]

Tourism and transport: Commission’s guidance on how to safely resume travel and reboot Europe’s tourism in 2020 and beyond

Press release13 May 2020BrusselsToday, the Commission presents a package of guidelines and recommendations to help Member States gradually lift travel restrictions and allow tourism businesses to reopen, after months of lockdown, while respecting necessary health precautions.The Commission’s guidance aims to offer people the chance to get some well-needed rest, relaxation and fresh air. As soon as […]

Europe Day: European Consumer Centres Network records busiest month ever during Corona crisis

Press release May 6, 2020 Europe Day: European Consumer Centres Network records busiest month ever during Corona crisis This year’s Europe Day on 9th May, which commemorates the Schuman Declaration, is being overshadowed by the worldwide coronavirus pandemic. The European Consumer Centres Network (ECC-Net) senses the importance of cross-border consumer information in this crisis: It registers an unprecedented […]